Shipping & Returns

We will normally despatch orders by post within 3 to 4 business days, dependent on stock levels within our warehouse. We do not currently ship outside of the UK.

Postage costs are calculated on the total order by weight and options given at checkout to select. These charges are for Mainland UK only. We do not ship outside of this area. For addresses in Northern Ireland, Southern Ireland, Isle of Man, Guernsey & Jersey please send us an email to obtain a quote of costs.

We accept payments by cheque, paypal, debit card for orders placed on our website.

Please examine your order immediately on receiving it. Any problems or dissatisfaction with your order must be communicated to Paws For Fun within 7 working days of receiving your order. If Paws For Fun have made a mistake in shipping your order this will be rectified as soon as possible and any return carriage charges incurred by the customer will be refunded.

If you have ordered in error and wish to exchange the goods, please return the goods in a resaleable conditon having taken reasonable care of the goods within 7 working days and we will endevaour to exchange the goods where possible making any extra financial adjustments regarding cost of the exchanged products. Please note an additional standard postage charge will be made in shipping the exchanged goods back to the customer.

If you have ordered in error and no exchange is required please return the goods unopened and in a resaleable conditon within 7 working days and the full price of the product will be refunded.

All of our products come with a 7 day no quibble guarantee.

The Company shall use its reasonable endeavours to deliver the Goods to the premises stated by the Customer by any delivery date estimated by the Company and for the avoidance of doubt the Customer acknowledges that the delivery date is not guaranteed or of the essence of the Contract and that the Company shall in no circumstances be liable to the Customer for any losses, damages or charges incurred by the Customer due to the late delivery of the Goods..